CashNow is an instant personal loan platform for foreign nationals in UAE. You can apply for a Short-Term Personal Loan up to AED 10,000 for up to 6 months. The application process is completely online, and once approval, the cash is immediately transferred to your bank account.
Loan amount is ranged from AED 300 to AED 10,000 depending on your credit history, repayment capacity, and your specifc need.
Loan term is ranged from 14 days to 6 months depending on your need and your credit history.
The charge might differ depeding on loan amount and tenure selected as well as your credit history.
If you don’t make payment on time, additional penalty charge might apply.
Repayment as per agreement will be the most important factor to help increase your credit limit.
Keeping a good borrowing & repayment record will enable you have more term options.
You must have valid Emirates ID and UAE bank card to receive your loan.
In normal situation, your application should be approved within 3 minutes.But if you stuck in the Emirates ID verification, it’s usually need 48 working hours for manually check.
No. You DON’T need to pay any charge before receiving your loan.
Yes. We frequently have promotion or discount coupons offered to our customers. You may check your SMS inbox from us. Those coupons will be applied to your application whenever applicable.
The details of your loan will be disclosed to you before your confirmation on the application. Plus, you will also be able to view the details once the loan is approved.
You are always welcome to try again, application does not affect your credit score.
Repayment as per agreement will be the most important factor to help increase your credit limit.
If your Emirates ID is or about to expire, your loan application won’t be approved. Please upload your newest Emirates ID in PayBy wallet and re-apply.
You can choose your phone operator such as Du, Etisalat or Virgin. When your operator is Virgin, you need to prepare the email and password to login and authorize. When your operator is Du or Etisalat, you need to use phone number and verification code to login and authorize.
This helps us us to ensure the authencity of this phone number you use.
It’s important to maintain your good credit history and ensure the information you provided is authentic and accurate.
If your Emirates ID is expired or will be expired within 30 days, you need to upload the new ID when you apply your next loan. There are no other entrance for updating ID in the app.
You need to prepare the Emirate ID and take a clear photo of it. Then make sure the brightness and without hat and glass when you scan your face. please try again.
Generally speaking, the Emirates ID verification is instant. However, sometimes the verification process will be manually when the liveness photo is not fullly matched, which need additional 48 working hours to finish.
Currently, we disburse the loan to your UAE bank account or your Botim wallet. During application, your will be required to provide IBAN of your bank account or your Botim number so that your application can be complete.
After the loan is approved, we will disburse the amount to your bank account or your botim wallet, it depends what you select during application. You can check your bank account or Botim- Me- Balance page.
You can download and login your BOTOM APP with same phone number provided to CashNow, and click the “me” page, you can find the botim balance, the disbursed amount will be shown there.
IBAN is the 23-digit bank account number which is used for bank transfers.
If you have difficulty to find the IBAN of your bank account, you might check the bank account opening letter, bank statement, online banking or mobile banking application, or consult with your bank directly. You might also refer to ths following link for the sample instruction: https://m.cashnow.ai/creditforvip/static/html/iban.html
If your IBAN is not correct, then the disbursal amount will not be collected back. We suggest you reapply and change the correct IBAN.
Normally, the amount will be transferred to your bank account in 24 hours. During weekend and official holidays, the transfer might be delayed due to non operation from banks. If you have any concern on loan delivery, please contact our customer service: help.cashnow@quantix.ae
We emphasize the transparency of the transaction. Right before you confirm the loan application, you will be able to see how much amount you can receive once it is approved. Please be noted that the amount disbursed to you might be lower than original loan amount as a service charge will be deducted.
An IBAN (bank account) cannot be used for disbursement if it is linked to another CashNow user. If you want to use this IBAN, it has to be removed from the current user.
If you don’t know why your IBAN was used by another person or cannot contact the person who used it, please prepare your Emirates ID, your bank statement showing your name and IBAN number, and send to our customer email address: help.cashnow@quantix.ae. We will contact you to help.
Click on Setting (top-right corner of CashNow homepage screen) and choose “My bank card” to manage the list of bank card.
NOTICE: An IBAN cannot be removed if any outstanding loan is not yet settled.
You can choose online payment thru your bank card – please turn on CashNow application and proceed payment following the instruction directly (please be noted that a bank card number beginning with 533191 can’t be used for repayment), the amount will reflect to your bill immediately.
You can choose cash repayment – please find NTPAY Kiosk and recharge your PayBy wallet, then make the payment thru PayBy. Customer service team will help you to deduct the money, and the amount will reflect to your bill immediately.
We have official bank account for receiving money, you can deposit money on ATM or transfer money to our account by mobile & online bank.here is our official bank account info:
FAB VAM Account:
Bank Name: First Abu Dhabi Bank PJSC
Account Holder: CashNowFund
Account No: 7414001300075715
IBAN: AE660357414001300075715
You need upload the transfer receipt to us, and the repayment bill will be reflected for 3-5 working days. Please closely monitor your repayment plan.
Yes. However, we strongly suggest you to make full payment to avoid any penalty and maintain your good credit record.
NOTICE: Partial payment won’t refrain you from any late charge and penalty.
You will be charged late fee and/or penalty when you make a late payment. Serious late payment will impact your credit record adversely. If you really encounter challenge on your payment, please discuss with our collection advistor to arrange payment properly.
You can also contact us at 0509783342 to discuss your unsettled loan.
Yes, you can early settle your loan at any time only when you repaid all the principal and fees, the exact number you can check on your CashNow app.
When the payment is settled in the app but you still receive the call from collection, you can ignore the call, it will not affect your credit history.
If you choose the bank card to repay, generally speaking it takes 1 working day. Actual time depends on each bank’s process.
If you choose the Kiosk machine or the offline bank transfer, it takes 2-3 working days to register. Please be patient and check later.
You can apply for a new loan right after your previous loan is fully settled. However, please be noted that the settlement of a loan with payment made through offline channels (kiosks or bank transfer) will require manual validation. Therefore, please be patient to wait for your settlement to be confirmed. We will send a notification to you once your loan is confirmed settled.
Yes, you can extend the due day with several choices: 7 days/ 14 days/ 21 days/ 28 days, once you clear the current bill penalty(if has) and pay the extension fee relatively, the loan will be extended accordingly.
First of all, keep in mind that the consequence you will face if you don’t repay the loan, including but not limited to extra late fee and penalty charge, negative impact to your credit record, and more collection effort against you.
If you really don’t have any solution to your debt, please contact us at 0509783342 to discuss your unsettled loan.
Firstly, we suggest you to download Payby app and login with your old phone number, the password will be your 6- digit payment code. Then you can find Me- Account- Phone number- Change phone number.
If you cannot login Payby app with your old phone number, please upload your EID photo to us. We will arrange to proceed the process.
You can find the entrance in “ME” page – delete the account. The account and related all the information and documents about you will be erased when you don’t have outstanding order or under verification order. Once you delete the account, it will never be re-active.
We suggest that you go to carrier and get a replacement card with the same number and log in to CashNow with the same phone number.
All user data is managed in a database that is protected by industry-standard security techniques. Access to personally identifiable information is limited to only team members who need it for work. Data is fully encrypted during transit.
Please check our data privacy policy here
For different purpose, please send email to following email address:
1. General inquiry (Customer Service) help.cashnow@quantix.ae
2. Late repayment and financial difficulties (Collection) collect@cashnow.ai
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